Personal Development Solutions

Negotiation Skills (Three days).

Competitive organisations recognise that their success depends not only on how well they sell, communicate and deliver their products and services, but also on the ability of managers at all levels to negotiate with customers, clients, suppliers and everyone with whom they have dealings.

What the training covers:

Identifying objectives and factors affecting negotiation.
Agendas - open and hidden.
Strengths and weaknesses.
Approach, planning and business.
Implications - strategy.
Concessions and alternatives.
Flexibility and avoiding 'posturing'.
Creating a 'win-win' situation.
Gathering information to strengthen your position.
Listening, questioning and assertion skills.

Designed to meet the needs of: Line managers, directors and professionals.

All our courses and workshops use whole brain learning techniques that produce a relaxed informal atmosphere where delegates learn better and faster. This involves the use of music, games, toys and visual challenges which promote course messages.